HR & Team Leadership

Business & Pharmacy Management

Contribution margin, margins, controlling, assortment and benchmarking

Law & Regulation

Therapeutic Products Act, cantonal differences, data protection and regulatory developments

Digitalisation & Technology

EPR, pharmacy software, AI, e-prescriptions and digital workflows

HR & Team Leadership

Recruiting, leadership styles, conflict management and pay structure

Marketing & Customer Communication

Seasonal marketing, customer relations, visibility and window displays

Sustainability & Pharmacy Culture

Green pharmacy, packaging reduction and social responsibility

Health Policy & Society

Reforms, referenda, primary care and skills shortage